Applying Ethics in an Ethical Dilemma Essay

I would never have thought that the hardest part of this assignment was to find a good example of a business organization behaving ethically in an ethical dilemma. There are numerous cases of businesses behaving unethically. The list of businesses behaving illegally is similar to a who’s who of top companies. However, I did find one company that appears to have based their business on ethics. The 3M Corporation continually tries to infuse their ethics into their organization, even when they expand into other countries. Applying Ethics in an Ethical Dilemma In March 2011, industrial conglomerate 3M, formerly known as the Minnesota Mining and Manufacturing Company, started to build manufacturing facilities in Russia’s Tyumen and Samara regions. The total investment was approximately fifteen million US dollars. The new facility will produce an insulation material Thinsulate, a very thin, synthetic petroleum based insulation, used in clothing. All branches of the United States military use Gore-Tex cold weather gear and Thinsulate is one of the key materials used in the clothing (Romanova, 2011). Building the plant was the easy part; the difficulty was getting into Russia. According to the Berlin-based Transparency International’s 2010 Corruption Perceptions Index, Russia is ranked 154th among 178 industrialized countries for its corrupt practices (Barr & Serra, 2010). One of the problems 3M faced was the managerial mindset in Russia. They do not recognize or reward their subordinates for exceptional performance. They only care about current profits and they do not plan. Because of the countries high levels of corruption and political instability, they try to get everything they can right now, because they are in fear of what can potentially happen tomorrow. Due to all these factors, most multinational  companies have avoided investing in Russia (Shama, 1997). The environment for business in Russian is full of obstacles. Corruption, bribery and paying of protection money are synonymous in business culture. 3M is different from the few other international companies that operate in Russia, that try to distance themselves from such practices by simply banning them. 3M Russia actively promotes not only ethical behavior but also the personal security of its employees. 3M Russia also strives to differentiate itself from competitors by being an ethical leader. For example, it holds training courses in business ethics for its customers and employees. (Langlois & Schlegelmilch, 1990). Ethical Framework Applied by the Organization In order to understand the ethical frameworks that drive this corporation, I feel it is imperative to read their principle statement. 3M employees and third parties to which this principle applies must make good, ethical decisions based on 3M’s fundamental values of honesty, integrity, promise-keeping, fairness, respect, concern for others, and personal accountability. When the law and 3M’s Code of Conduct are silent on the issue, employees must nevertheless make decisions that are legal, ethical, and consistent with the Code of Conduct (Thulin, 2012). Initially, the ethical framework the 3M Corporation used appears to be the Utilitarian approach. Defined as, create the greatest good for the greatest number sometimes referred to as maximizing the good in the world (Dahl, Mandell, & Barton, 1988). In this theory, we weigh the positives against the negatives and against the cost versus risks. This theory emphasizes that all people should reap the benefits in a society, a community or a family. I believe 3M felt that since they were expanding globally into a new continent or country, they were trying to bring their solid ethics with them. 3M faced a difficult task of bringing ethics into a country that unfortunately, ranks low for their ethics (Barr & Serra, 2010). Another ethical framework I believe the 3M Corporation used in establishing their new factories in Russian is the deontological approach. This states that actions judged as ethical or unethical based on the inherent rights of  an individual and the intentions of the actor (Dahl, Mandell, & Barton, 1988). In Deontology theory, an individuals or organizations code of ethics is not supposed to be situational but they should be constant and always followed, to ensure that in when facing adversity their morals remain the same. When 3M went to Russia, they could have easily changed their ethics to fit the societal norm but they did not. They maintained the same high level of ethics as they do in other countries with less corruption, bribery and payments of protection money. They not only maintained it at a higher level, 3M even taught classes to their employees on ethics. For some, this was their first exposure to structured ethics training. Many deontologists believe that the rights of individuals reside in â€Å"natural law.† The individuals are a means and not end (Dahl, Mandell, & Barton, 1988). In their principles, all employees must apply honesty, integrity, promise-keeping, fairness, respect, concern for others and personal accountability (Thulin, 2012). They even emphasize when a situation occurs that is not covered by law or plainly outlined, they hold their employees responsible. They should make decisions that are fair, honest and above all in keeping with the company’s policy on ethics Negative Consequences of the Decision Negative Consequence of the situation is that board members in Minneapolis Minnesota decided to enforce American ethics in another country. Although the decision, based on good intentions, begs the question, do we have the right to enforce or impress upon our workforce in another country American ethics. Often the United States and American companies receive accusations of nation building, or where we go into another country and try to impress American laws and customs onto the indigenous population. Do we have the right to endanger our employees to make ourselves feel better? Here in America, corruption, bribery, and paying of protection money is socially unacceptable. When that is the norm, do we have the right to force our beliefs on another country or culture? For example, when the United States Armed Forces works with a foreign Army or government, we try to follow the host’s countries rules. When I was in Iraq, it was illegal to possess, purchase or consume alcoholic beve rages. It was illegal to possess, purchase, and download any pornographic material. Iraq is a strongly Muslim  country, and those are two of its major offenses to their faith. We changed our policies to comply with the host countries norms and values. Should our businesses follow that same example, to protect its workers and its interests? Conclusion Ethical Frameworks attempt to provide a guideline for how an organization or even a society should interact with one another. The strength of this analysis is that it showed that when an organization practiced good ethics, the principles are truly universal. The behavior of the 3M Corporation in their expansion into Russia should be the norm not the exception. When foreign organizations with different ethical codes of conduct meet, they should be able to create a common ethical cooperation framework, keeping strong basic values and adapting moral principles to best meet everyone’s needs. References Barr, A., & Serra, D. (2010). Corruption and culture: An experimental analysis. Journal of Public Economics, 94(11), 862-869. Thulin, I. (2012, February 24). 3M Code of Conduct – Principles. Retrieved October 12, 2014, from http://solutions.3m.com/wps/portal/3M/en_US/businessconduct/bcmain/policy-/principles/ Romanova, M. (2011, March 11). American 3M to Expand into Russian Regions. Russia Briefing News. Retrieved October 11, 2014, from http://russia-briefing.com/news/american-3m-to-expand-into-russian-regions.html/ Shama, A. (1997). From exploiting to investing: A survey of US firms doing business in Russia. The International Executive, 39(4), 497-518. Langlois, C. C., & Schlegelmilch, B. B. (1990). Do corporate codes of ethics reflect national character? Evidence from Europe and the United States. Journal of International Business Studies, 519-539. Dahl, J. G., Mandell, M. P., & Barton, M. E. (1988). Ethical frameworks of â€Å"Tomorrow’s Business Leaders†. International Journal of Value-Based Management, 1(2), 65-81.

Age Of Unimagined Levels Of Violence Education Essay

If we are to learn existent peace in the universe we shall hold to get down with kids.– Mahatma Gandhi ( Father of the Nation ) Peace, as an integrative position for the school course of study, is an thought whose clip has come. Education for peace acknowledges the end of advancing a civilization of peace as the intent determining the enterprise of instruction. Education for peace is instruction for life, and non simply developing for a support. Equiping persons with the values, accomplishments, and attitudes they need to be wholesome individuals who live in harmoniousness with others and as responsible citizens is the end of the instruction for peace. It is really necessary in a state like India as the state is full of diverseness whether it is faith, linguistic communication, rites, traditions, imposts. And there are incidents with in the state when the struggles between different spiritual communities or linguistic communications communities had arisen and took the signifier of force. Violence is an easy arm to respond to the jobs and today ‘s young person is going more and more familiar or used to o f this â€Å" unwanted arm † . Children get all these values and attitudes from their experiences which they gained in the school or at place. So, there is an pressing demand for the instruction for peace so that the citizens of tomorrow can be empowered to take the manner of peace. Necessary accomplishments, values and attitudes required for the peace demand to be developed and inculcated in kids if we want to hold a safe and progressing hereafter for all of us.Policy Enterprises:The credence of instruction for peace as a necessary ingredient of holistic instruction was due to the rise and spread of force. Decade of 2000-2010 was declared as the international decennary for publicity of a civilization of peace and non-violence by the UNESCO. But Indian instruction committees have ever recommended instruction for peace in many signifiers, but these recommendations are non being applied even today. The study of the Secondary Education Commission ( 1952-53 ) stated that â€Å" the supreme terminal of the educative procedure should be the preparation of the character and personality of pupils in such a manner that they will be able to recognize their full potencies and contribute to the wellbeing of the community † . The Kothari instruction Commission ( 1964-66 ) put the limelight on the instruction and national development and said that â€Å" absence of proviso for instruction in societal, moral and religious values is a serious defect in the course of study † . The National Policy on Education ( 1986 ) advocated turning instruction into â€Å" a forceful tool for the cultivation of societal and moral values † . The programme of Action ( 1992 ) tried to incorporate the assorted constituents of value instruction into the course of study at the all phases of school instruction. National Curriculum Framework ( 2005 ) recommended that instruction in true sense should authorise persons to clear up their values ; to enable them to take witt ing and calculated determinations, taking into awareness the effects of their actions ; to take the manner of peace instead than force. Therefore, our instruction system has ever followed instruction for peace but these enterprises remained mostly on the paper even today due to assorted grounds like deficiency of proper preparation of instructors in their function as peace builders ; course of study burden ; absence of right attitudes and patterns in the school ; improper pedagogical and rating patterns ; violent societal ambiance etc.Land Worlds:Needs and desires are the steering motive for worlds. If our demands are non fulfilled, so we are in a province of struggle which can non take to peaceable ways of life and on the other manus desires are ever limitless and therefore they besides lead to some signifier of force ( like aggression ) if unfulfilled. A celebrated psychologist Abraham Maslow ( 1968 ) identified human demands and stated that human demands move in a hierarchy ( fig. 1 ) . If the demands of one bed are non satisfied so the demands of other bed can non be fulfilled and fulfilment of these demands is n ecessary for set uping peace because instability in these demands can do struggles and aggression in worlds and these are the first grounds of force. In India, many people are still non able to carry through even their basic demands and offense, force, aggression, struggles, depressions ; self-destructions are consequence of it. So, in this scenario, instruction for peace becomes truly of import for all of us so that struggles and jobs can be resolved in peaceable ways. We are societal animate beings, non self-contained islands. Autonomy, as Gandhi Jemaah Islamiyah pointed out, must non be mistaken for autonomy. We need each other. Mutuality is the human face of autonomy. How we respond and relate to others is a important component in our personalities. If this be the instance, instruction demands to foster in pupils the values and accomplishments that enable them to populate in harmoniousness with others. Jacques Delors ( 1996 ) identifies â€Å" populating together in harmoniousness † as one of the four pillars of instruction. The current pattern of instruction is unequal to advance the art of life together in harmoniousness. Students are nurtured in a spirit of competition and trained, from the beginning, to associate to facts and objects. Learning takes topographic point in a background isolated from the universe of relationships and worlds. Learning of this sort comprises, as Charles Dickens ( 2003 ) lamented in Hard Times, â€Å" facts , facts and nil but facts † . Today ‘s society is based on the thought of net income and competition and these two things are easy reflected in our present educational system where classs and Markss matter more than anything else. Present instruction turns kids into intellectual machines that maestro facts and are mastered by them. Our instruction leaves the kids deficient in emotional and relational accomplishments. As a consequence, the more â€Å" achievement-oriented † a individual is less able he tends to be associating to people, even beloved 1s, sensitively, in return and responsibly. The disaffection between caput and bosom is the by-product of the current theoretical account of instruction. Religion in force as a quick-fix job convergent thinker is an emerging moving ridge. This force can be seeable in the signifier of physical penalty or unseeable in the signifier of competition or craving for accomplishment. Agenda-wars in workplaces, gender-wars in places, propaganda wars in the public infinite, force is everyplace in one or the other signifier. We have got accustomed of force in many signifiers but fact is that we do n't even acknowledge this and kids observe all these things and larn to follow their seniors. Peace begins with the person and spreads to the household, to the community, to the state and to the planetary small town.Education for Peace:We should guarantee that the instruction we impart is favourable to the well-being and integrity of India. Peace is a premier demand for advancement and national integrating. Implementing instruction for peace is non merely an appropriate scheme for struggle declaration and struggle turning away, but besides a practical p lus in recognizing â€Å" the India of our dreams † . Every society in every age has acknowledged peace as a baronial and necessary ideal. Education for peace can do larning a joyful and meaningful experience if implemented with energy and vision. In today ‘s universe, haste and worry sour the joy of acquisition and challenge acquisition and harmoniousness of life. Values acquire lost in this ambiance of competition. Valuess are internalized through experience, which is unhappily missing in the schoolroom centered and entirely cognitive attack to learning. Education for peace calls for the freedom of larning from the boundaries of the schoolroom and its transmutation into a jubilation of consciousness enlivened with the delectation of find. Education for peace contextualizes larning. We live in an age of unprecedented force: locally, nationally and globally. It is a serious affair that schools, which are meant to be the baby's rooms of peace, go transmittal points for force. Education for peace seeks to foster the cognition, accomplishments, attitudes and values that comprise a civilization of peace. Education for peace is holistic. Education for peace has a double intent: ( a ) to authorise persons to take the way of peace instead than the way of force ; ( B ) to enabling them to be conciliators instead than consumers of peace.An attack to Education for Peace:The peace chances hidden in the course of study are maximized when the school ambiance is inspired with the values and attitudes of peace. Teacher-student interactions, lesson designs in text editions, the pedagogic attack and the entire life of school must all be oriented towards peace. The pedagogic scheme for instruction for peace is that of integrating. The incorporate attack has an border over the â€Å" separate capable attack † . Constructivist psychological science has established that kids construct cognition holistically. When cognition is rooted in suited contexts, it becomes more meaningful and gratifying for the scholar. In the incorporate attack, the lessons and subjects become the vehicles to convey peace messages in meaningful contexts. This attack non merely makes the capable affair wholesome and situated but besides motivates pupils to larn and to associate what they learn to their ain scenes. It provides contexts and connexions to research, believe, reflect, and internalise positive temperaments. Therefore, every instructor becomes a peace pedagogue. Teacher-student interactions, text edition lessons and the teaching method for learning them, and the school direction and administrative staff must all be oriented to education for peace.ROLE OF TEACHERS IN EDUCATION FOR PEACE:For pupils, instructors are role-models. Therefore, instructors play a function, unconsciously, in propagating force if they are non oriented to peace. As the expression goes, â€Å" What I teach is what I know and what I educate is what I am. † A instructor ‘s premier duty is to assist pupils go good human existences, motivated to carry through their true potency non merely for their ain benefit but besi des for the improvement of the society as a whole. It is for this ground that a instructor is compared to a nurseryman who workss seeds of cognition and good values, Waterss them with attention and kindness, and removes weeds of ignorance. Good instructors are theoretical accounts of peace values, such as, the art of hearing, the humbleness to admit and rectify one ‘s errors, presuming duty for one ‘s actions, sharing concerns, and assisting each other to work out jobs exceeding differences, even if they do non recommend peace. A instructor who imposes â€Å" subject † in the schoolroom merely by endangering kids with blows and smacks is a role-model for force as the lone problem-solving scheme. The instructor ‘s function in making a positive clime in the schoolroom is of critical importance. It is his/ her attitudes, values, and relationships that determine the nature of the schoolroom clime. A instructor who, from a peace position, can critically measure his/her attitudes, accustomed manners of thought, and attack to teaching-what one Teachs and what are the carry-over values of what is taught and how it is taught-is an plus for instruction for peace. â€Å" Teachers are mirror of approaching coevalss in the signifier of pupils and an effectual component of set uping peaceable ambiance † . The function of instructors towards a kid ‘s instruction is to make a lovingness environment in the schoolroom. Teachers who listen to what the pupils have to state and develop a course of study that is meaningful to the kids have the most successful pupils. Teachers with a concern for the demands of the pupils and a child-centered doctrine have concerted pupils who look frontward to larning. Children close their ears to advice and open their eyes to illustration. This is particularly true in the Indian context where instructors are respected as the beginning of cognition and wisdom. Students will larn peace values merely if these are modeled by their instructors and seniors. If there is a mismatch between what grownups do and what they say, pupils will copy what is done. Teachers need to be cognizant of the consequence of their behavior on pupils. For illustration, alternatively of cheering pupils to â€Å" care for others † , it is more effectual to pattern this value and allow pupils build their ain apprehension of it.Pedagogical Schemes:The common pedagogic end for instructors is syllabus and scrutiny oriented. In peace-oriented teaching method, the focal point is non simply on keeping of constructs, memorisation of texts, or accomplishing single ends and excellence but on larning to reflect, portion, attention, and collaborate with each other. Every topic/less on has peace- concealed constituents, which need to be communicated with purposeful be aftering from a positive and humanistic position. The methods of instruction should be originative, child-centered, largely experiential, and participatory. There is ample range in the course of study of assorted capable countries for learning pupils the importance of following peaceable agencies of deciding dissensions and struggles and avoiding force ; and instructors need to take full advantage of this. Teaching should excite positive feelings and surrogate positive experiences, aid in geting at an apprehension of the ego, promote openness to inquiry by raising inquiries, researching, and detecting and building an apprehension of values, and supply an chance for using the cognition of values the pupil has learnt. Schemes like inquiries, narratives, anecdotes, games, experiments, treatments, duologues, value elucidation, illustrations, analogies, metaphors, role-play, and simulation are helpful in advancing peace through teaching-learning. In all of this, what stands out is the important function that the instructor plays in an attack to education that promotes a civilization of peace. The fact that larning has to needfully be pupil-oriented does non belie this. Learning can be pupil-oriented merely if the instructor facilitates it. For instruction for peace, a great trade depends on the peace-motivation of instructors, particularly in the incorporate attack. The instructor has to be watchful to peace chances and originative in allowing them in regard of the course of study as a whole.Challenges in forepart of instruction for peace:Education for peace brushs many jobs when integrated with in the instruction larning procedure. Curriculum burden is one of them. Curriculum burden has serious practical deductions for implementing instruction for peace. Completion of course of study Acts of the Apostless as the terminal merchandise itself and the intent of instruction get lost in this â€Å" race † . Second, rating patterns encourage competition and everyone wants to larn merely for first-class classs and Markss because these Markss make them eligible for higher paid and reputed employment chances. Third, teacher instruction does non fit the scholars with invention and imaginativeness and they were non even sensitized about their function as peace builders. Fourth day-to-day patterns of school do non reflect peace. Discrimination and unfairness are the signif ier of force and schools are still perpetuating the favoritism which is based on gender and caste. Fifth the media is permeant presence today and kids observe and follow a batch from the ocular media. Most of the reactions of the young person today are greatly inspired by the movies. Sixth, societal force per unit area and competition to travel in front from others excessively challenge instruction for peace as everyone wants a speedy solution. Peoples do n't hold faith in peaceable methods.Decision:Therefore, instruction for peace is the necessity of today and schools should incorporate aspirations to peace and related values and accomplishments. It should be compulsory to guarantee that schools are free from prejudiced attitudes and patterns based on caste and gender. School instruction involves the formative old ages in a individual ‘s life, so child centered, integrated and constructivist pedagogical and appraising schemes should be adopted so that kids can research, inqui re and larn to be the builders of cognition every bit good as of the peace. Teacher instruction demands to be transformed harmonizing to the demands and aspirations of present times because instructors can be societal therapists. Teachers must be equipped with the constructivist and incorporate attacks of the teaching-learning procedure. Education for peace demands to be seen as an endeavor for mending and regenerating the state as it can trip the holistic vision for instruction. In Indian context, instruction for peace is every bit responsible for the riddance of all signifiers of favoritism and inequality whether it is based on gender, caste or economical footing. Education for peace must be understood as the instruction for life every bit good as for the bright, progressive and peaceable hereafter. REFRENCES: Delors, J. ( 1996 ) . Learning the Treasure within: Report of International Commission on Education for the twenty-first Century. Paris: UNESCO. Dewey, J. ( 1916 ) . Democracy and Education, London: The Free Press. Government of India ( 1953 ) . Report of the Secondary Education Commission, ( 1952-53 ) . New Delhi: Ministry of Education, Government of India. Government of India ( 1966 ) . Report of the Education Commission 1964-66 on â€Å" Education and National Development † . New Delhi: Ministry of Education, Government of India. Government of India. ( 1986 ) . Report of the National Policy on Education ( 1986 ) . New Delhi, Ministry of Human Resources Development, Government of India. Government of India ( 1993 ) . Learning without Burden. New Delhi: Ministry of Human Resources Development ( MHRD ) , Department of Education, Government of India. Maslow, A. H. ( 1968 ) . Towards a Psychology of Being, 2e. New York: Van Nostrand Reinholf. National Council of Educational Research and Training ( NCERT ) ( 2000 ) . National Curriculum Framework for School Education. New Delhi: NCERT. National Curriculum Framework ( 2005 ) : New Delhi: National Council of Educational Research and Training. Piaget, J. ( 1973 ) : To understand is to contrive ; New York: Grossman. UNESCO ( 2001 ) . Learning the Way of Peace. A Teachers ‘ Guide to Education for Peace. New Delhi: UNESCO. Woolfolk, A. ( 2007 ) : Educational Psychology ( 10th Edition ) ; Canada: Pearson Publishers.

Discuss the reading. What did you think of the story Did it have any Essay

Discuss the reading. What did you think of the story Did it have any meaning in your life Is it still relevant today Things you didn't like - Essay Example He is not ready to accept his aging. The society, after all, celebrates youth and beauty and neglects the old and the ugly. Prufrock is also materialistic, because he is concerned of materialistic concerns, such as sophisticated dress and language. Urban decay is also described through images of â€Å"yellow fog† and â€Å"yellow smoke.† Yellow signifies the gangrene of materialistic modern living that destroys the environment and simplicity in people. The poem, in addition, uses repetition to express materialism. When Prufrock says â€Å"And indeed there will be time† several times, he is complaining of his boredom. It becomes palpable that he has no real social life and no permanent human relationships too, which indeed makes life boring. What I did not like about the poem is that it seems like it has been written by a schizophrenic person, because of the fragmented ideas that go circular. Prufrock does not focus on any idea and expands on it, because he gets easily distracted by different things or people. The poem demonstrates the mental decline of Prufrock and the citys urban decline. At the same time, it shows how materialism and vanity pervade in modern culture. A materialistic culture, hence, creates vain and superficial

China Admits New Tainted-Milk Case is Older Essay

China Admits New Tainted-Milk Case is Older - Essay Example New York Times continues to point out that enquiry into the Shanghai Panda Dairy Company started about two months before Chinese regulators arrested the culprits. According to New York Times reporter David Barboza, doctoring of milk came to attention of news and China regulators back in February the year 2009. According to Shen Weiping, one of officers at Fengxian District prosecution officer, the apprehension of executives from Panda Dairy occurred in the April in the year 2009 (Barboza, 2010: 1). This story continues to reveal that Mr. Shen took a lot of time to alert the public about contaminated milk from Shanghai Panda Dairy. Mr. Shen did not inform the public about the closure of the dairy factory in question. This created unwanted tension in the public arena. Actions of this prosecution officer contravened China’s safety law, which it enacted in June 2009. The law demanded that food producers should notify businesspeople and consumers of grave food safety troubles. To a ggravate the conflict between Shanghai Panda Dairy, consumers, and the public, the government of China maintained silence on the matter. It did not report on whether the contaminated milk at stake had caused sickness to any citizen (Barboza, 2010: 1). ... The actions of media houses to reach the dairy hit a dead rock. The factory did not answer any phone call that emanated from outside source. To aggravate this grave issue, the General Administration for Quality Supervision Inspection and Quarantine did not reply to the appeals of media for an interrogation. This prompted legal experts to declare the delay to report the contamination of milk to the public and consumers a troublesome case (Barboza, 2010: 1). Wang Xixin, who is a professor of constitutional law at Peking University, claimed national and local quality supervision bureaus contravened China’s law for failing to report Shanghai Panda’s case to the public. According to the professor, the government of China concealed important information thereby putting the health of Chinese at stake. David, writer with New York Times, reveals that executives at Shanghai Panda convened a meeting in December 2008, after the public demanded a recall of melamine-tainted milk powd er (Barboza, 2010:1). According to this story, the executives come to a decision to re-sell the tainted milk. The management disregarded public outcry and did not mind the health issue of Chinese. Mr. Shen disclosed that Panda Dairy blended contaminated elements with other safe products and resold it. Media in China was instrumental to bring stories of outraged parents who claimed that their children suffered from melamine-related disorders. This prompted government of China to stage a countrywide crackdown on melamine-contaminated milk. According to New York Times, China inspection agencies found that 22 huge dairy companies processed milk that contained high levels of melamine (Barboza, 2010: 1). The stories of the sale of unhygienic milk in China

Egan's integrative approach to counselling Essay

Egan's integrative approach to counselling - Essay Example 1. Where am I now? (Identifying and clarifying problem situations and unused opportunities) 2. Where do I want to be? (Developing a preferred scenario) 3. How do I get there? (Formulating strategies and plans)† (The Egan model, Prospects Graduate, 2007). At a next level, the analysis of each phase is depended on the particular characteristics of the problem under examination and the circumstances in which this model will be applied. Generally, it has been supported that â€Å"phase 1 will almost certainly involve self awareness and some opportunity awareness, while phase 2 requires the relation between these to be established and some aspects of decision learning may be required in both stages 2 and 3, while phase 3 is mainly related to transition learning† (The Egan model, Prospects Graduate, 2007). In counselling the use of Egan’s model (as developed above) can be extensive, it depends though on the needs of each particular case and the environment (social, poli tical or other) in which this model will be applied. In the organizational environment, the application of Egan’s model has to be based on specific criteria and terms. In this context, it has been supported by Smith et al. (2002, 197) that â€Å"organizations currently operate with a facade of rationality, ignoring emotional reality while the leverage for such change lies in working at team/group level meetings, changing the quality of interactions to enhance authenticity and create emotional openness† (Smith et al., 2002, 197).

Design System and Security Control Essay Example | Topics and Well Written Essays - 3250 words

Design System and Security Control - Essay Example This includes user errors, malicious and non-malicious attacks, accidents as well as external attack from hackers, who try to gain access to the system and disrupt the various system operations hence rendering it useless, or data alteration or even data loss. There are a number of system security and control requirements that are required for the implementation of the ACA Technology. The system will need protection in terms of the following aspects of data. The system should ensure confidentiality. This implies that the system should hold information that requires its protection from any unauthorized disclosures. This includes personal information as well as business proprietary information. Authentication Secondly, authentication is another important aspect of any given system. This is defined as the act of establishing the identity of a given user as well as the host being used. The first objective of authentication is usually first to establish that the given person and/ or system which is attempting to gain access to the system has the permission to do so. The second objective is usually the gathering of the information detailing the way the particular user is gaining access to the system. Smart cards, bank cards, computer chips are used to identify the identity of a given person. Some of the devices require the user to also supply a password or personal identification number (PIN) to verify their identity. The third method is by use of Biometric identification. This method uses the Biometric science that identifies a given person based on their physical characteristics. This includes voice recognition, palm, thumbprint identification as well as retinal scan. Authorization Thirdly is the authorization which is another vital aspect of system control. This is defined as the act of determining the access level that a particular user has to behavior and data. Under this aspect of system control, effective approaches to authorization need to be first established . A number of questions need to be addressed i.e. â€Å"What shall we control access to?† As we know it’s possible to implement secure access to both data and functionality for example access to monthly sales figures and the ability to fire a given employee respectively. While this is being done a number of factors need to be checked to ensure that the implementation is cost effective and conforms to the performance constraints. The second question that arises is â€Å"what rules shall be applicable?† to be in a position to answer this question effectively, the stakeholders' requirements need to be factored in and included should be other security factors which the stakeholders may not be aware of. These factors will include; the connection type, update access, the time of the day, the existence, privileges level, global permissions etc.

To what extent do the news media fulfill Habermas' definition of Essay

To what extent do the news media fulfill Habermas' definition of public sphere - Essay Example By saying meeting it does not necessarily mean practical meetings, but rather it refers to any forum in which citizens can be heard. This essay tries to explore the different ways in which televisions in particular promotes the idea of public sphere. Odugbemi (2008, p.15) agrees that since televisions are among the news media that visually present their news, they have been found to be the most preferred news medium. According to Habermas, public sphere is a domain in which public views and opinions are formed (Marx, 2002, p. 295). It can also be said to be an arena where people meet, share ideas regarding the public, discuss this ideas and finally come up with a public opinion. The arena can be looked at from different perspectives for instance it can be a particular place where people meet (social halls), or it can be an infrastructural communication facility through which individuals can exchange opinions (television). Habermas considers the public sphere to be a utility that prom otes participatory democracy, since democracy emphasizes on citizens’ right of expression. Marx (2002, p. 324) contends that good functioning of the public sphere stresses on good participatory of citizens in matters of the public like governance. Let us then make a critical analysis on the ways which televisions use to promote the public sphere, and how successful they have been. First we have to understand the fundamental role of TVs as we explore their public sphere promotional function. Odugbemi (2008, p. 33) asserts that televisions’ primary function is to let people be aware of new happenings across the globe. They provide important information to all the stakeholders in particular happenings for example in times of disasters. In disaster cases, they make the public aware of such a situation, so that citizens can know what to do. Sociologically, TVs act like a â€Å"social glue† which brings people together by giving them similar information regardless of their geographic boundaries. In public sphere promotion, they create a means through which citizens can share their ideas (Odugbemi, 2008, p. 37). If we consider a disaster case like in cases of fire accidents, TV journalists are always punctual and ready to inform the public about what had just happened. Einwiller, Carroll and Korn (2010, p. 299) asserts that through appropriate coordination, journalists liaise with presenters in the broadcasting such news. However, the fact remains that journalists are always not present on the happening of the accidents. Then how do they get to know what had happened? This can be done through journalists questioning the people who were present during the happening. They can even put them on camera as they give their account of what had happened (Hurvitz, 2001, p. 12). Through such sharing, the public can be able to estimate the causes of the accident and the effects. Televisions are among the best agents of public sphere promotions since their ev ents can be visually examined. According to Hurvitz (2001, p. 14) televisions have also presented people’s views during public demonstrations by giving people a chance to express how they feel about a particular issue of concern. Citizens’ public demonstrations can be of no use if they cannot be given a chance to express themselves. Their demonstrations can

Practical Interaction Design Essay Example | Topics and Well Written Essays - 1000 words

Practical Interaction Design - Essay Example 18). HCI is a tool-rich methodological system that provides practicality to most of the established paradigms of artistic and aesthetic studies involving interaction design in its purest sense. Physical interaction design is based on PID. It focuses more on the PID elements such as ideation and familiarity, encompassing the techniques of voice based and/or tools based conversations. Physical interaction design studies are aimed to address the issues which call for usage of some physical form and material contour. These are explicit, objective gadgets which can facilitate or mediate an interaction process. A physical interaction designer must be sensitive towards the usefulness or playfulness of the objects whose physical forms can be used to interpret human gestures. For example, students in Carnegie Mellon and Victoria University of Wellington have created gadgets of paper having objective shape, size and appearance. The gadgets have been built in such a way that they can illustrate the amalgamation of technological knowledge and emotional quotient (see Figure – 1). These gadgets (which are supplied with specialised electronic effectors and receptors) can be programmed to respond towards sound, light, Internet chatting, users’ commands, etc. The responses are expressed as motions. (Baskinger and Gross, 2010) Figure – 1: Designs adaptable with users’ gestures (Baskinger and Gross, 2010, p. 9) Advantages of Physical Interaction Physical interaction design is based on models and gadgets that can respond to the user’s physical gestures. Physical gestures can engage the whole body of the user. Hence, interactive platforms involving physical gestures can be pleasing and interesting. Physical interaction, when synchronised with biometrics and electronics, can help the designers to innovate intelligent exercising machines for enhanced biomedical/biomechanical usage. (Norman, 2010) If aspectual paradigms of physical interactions are e xplored, we can take numerous ideas from existing machines and gadgets. These ideas can be interpreted with more stress on interactivity and uniqueness of design. In 2009, Sobolewska, Smith and Turner partook in a survey-cum-experiment involving a diverse group of students (most of them had undergraduate computing degrees). Each of them was given the task of describing an electronic gadget of his/her choice. In the course of this research, one of the students described a K10D midsized digital SLR as â€Å"very solid† (Sobolewska, Smith and Turner, 2009, p. 95), in which all the openings are sealed to protect the gadget from temperature, dust, etc. Importantly, â€Å"The camera has a large right hand grip, so it’s easy to hold† (Sobolewska, Smith and Turner, 2009, p. 95). This is how the basic paradigm of physical interaction design evolves: The gadget must be made not only easy but also pleasurable and comfortable to handle. Figure – 2: The large right ha nd grip of a K10D digital SLR camera (Adapted from Letsgodigital.org, 2012) Contextually, Baskinger and Gross (2010, p. 9) have illustrated the example of â€Å"Hit Me Interactive† lighting device in their research. This model lamp with LED display instantaneously responds to touch and gestures of hands and fingers (Figure – 3). This sort of gadgets can be used to manufacture convenient and high speed signalling systems. Figure – 3: The Hit Me Interactive device that can be used

The perspectives of Middle East World to The Crusades and their resist Essay

The perspectives of Middle East World to The Crusades and their resist process - Essay Example For the reason of the resistance, the Muslims started a strong opposing force that was very much objected to the rise of the Christian dominance in the areas of Jerusalem and other cities. In 1095 when the first crusade was held, the Christians focused on the invading the places that they counted important in their history of their religion throughout time. The Muslims in Jerusalem perceived the Christian move as an invasion that was irritating and that needed to be curbed and they raised a force that resisted the impact of the Christian crusaders. When the Christians found that the Muslims had objected to their occupation, they found that they raised a force to advance their occupation and asked for military assistance from their home countries that could help them to conquer the Muslims. On the other hand, the Muslims formed a force that had would help them to oppose the forces of the Christians and reclaim what was almost taken away from them. In the process, there were negative perspective that led to develop an enmity between the two religions within the area and this led to a constant struggle against each other (Claster, 2009). The Muslims perceived the Christians as people who wanted to impose political, economic and social impacts into the culture of the Arabs and the population of the Middle East, which had very different systems in place. The people of Middle East believed that the way the crusaders had influenced the Western Europe could happen to them if they allowed their region to be dominated by the Christians. This made the Muslims to object the move of the Christians to occupy the place they perceived as theirs and made the condition unbearable to them so that the Christians had to devise different ways that occupy the place (Claster, 2009). When some western Christians entered the Middle East, they came as merchants who had a force that threatened the

Anything Essay Example | Topics and Well Written Essays - 500 words - 9

Anything - Essay Example This leads to accumulation of body fat. D. Enumerated Preview: This research will analyze the importance of exercise and healthy balanced meal in reducing the pressing issue of obesity. Obesity has been contributed by our current sedentary lifestyle and the over-consumption of energy- dense foods. 1. The role of culture in fitness and diet programs. There is a cultural pattern of being bigger and fat, and this is not a good trend. Most cultural norms discourage the consumption of a healthy meal. This encourages unhealthy meal consumption. 3. The nation’s public health strategy for addressing overweight and obesity issue. The government has come up with healthy eating strategies and action plans for school growing children. This is with the intention of curbing the issue of obesity and overweight. This strategy is organized into three goals which comprise of incorporating healthy meals, reducing the access and consumption of calorie-dense foods, and raising health awareness (Edelman, Mandle & Kudzma

The Merchants Tale Essay Example for Free

The Merchants Tale Essay The merchants tale presents a thoroughly cynical view of women and marriage How far do you agree off such a statement as an accurate general description of the Merchants Tale. It is true to say that the merchant presents a thoroughly cynical view of women and marriage but it is not an accurate general description of the tale. The cynicism is apparent at the very beginning in the Merchants Prologue. The outburst by the merchant even before the tale opens sets the scene for what is to come: a parody of women and marriage. I have a wyf, the worste that may be; For thogh he feend to hire ycoupled were, She wolde him overmacche, I dar wel swere Although the Merchant prepares his audience for a story about a shrewd wife, he begins the Tale with an extended debate about the pros and cons of marriage. The beginning of the tale serves as a warning against marriage. Justinus prophetically warns January that Or wheither hire thoughte it paradis or helle. There is also a mounting criticism towards women that is inherent in the way Justinus argues his point that a wife, especially a young wife will be his purgatory: Where she be wys, or sobre, or dronkelewe, Or proud, or elles ootherweyes a shrewe, a childestere, or wastour of thy good, or riche, or poore, or elles mannish wood. This promotes an overall negative view of women even before May comes into the tale. However it is not only the merchant and January that present a cynical view of women and marriage but also Justinus; the supposedly just voice of the tale. Justinus tells January Ne take no wyf and to take a servant instead because a trewe servant dooth moore diligence. The merchant himself intervenes to say that scholars, including the well-known classical misogynist Theofraste, recommend a reliable servant as being more use than a wife, who is `only after thy good. Justinus concludes gloomily that `nis no so greet felicitee in marriage. However despite Justinus warnings about women and marriage, January ignores his advice and instead listens to the voice of the sycophant, Placebo. We are also reminded later by Pluto of the tresons whiche that women doon to man. The merchant is not only cynical towards May but also cynical of women in general. The merchant is cynical of women in the Bible as well as the Greek goddess Proserpine and Griselda in the initial outburst of the merchant. Pluto tells his wife of her untrouthe and brotilnesse. The tale concentrates on women who have been unfaithful to their husbands such like Rebekka and Sarra to promote the deception of May and women in general. It is also ironic when Justinus requests for May to be lyk Sarra and Rebekka. The merchant is also skeptical towards Proserpine who gives May the gift of persuasion. Pluto further disparages women: Amongst a thousand men yet foond I oon, But of women alle foond I noon.

Indian Independence And Partition History Essay

Indian Independence And Partition History Essay It began with the idea of Mahatma Gandhi to free India from the control of the British, in 1930, Mahatma Gandhi proposed a non-violence march to protest the British Salt Tax. To understand why the British salt tax was so oppressive to the Indian people, it helps to know a bit about the subcontinents climate and culture. Indias hot weather promotes  sweating, which drains the human body of its salt supply. Since Indians dont eat much meat a natural source of salt they relied on supplementary salt to maintain a healthy amount in the body. Taxing the mineral that Indian people relied on for survival was just one way that the British government kept Indians under its thumb. As salt is necessary in everyones daily diet, everyone in India was affected and upon realizing the scheme of the British, the salt march was set in motion. Before embarking on a 240 miles march from Sabarmati to Dandi to protest the salt tax, Gandhi sent a letter to the Lord Irwin, the viceroy of India, forewarning their plans of civil disobedience: If my letter makes no appeal to your heart, on the eleventh day of this month I shall proceed with such co-workers of the Ashram as I can take, to disregard the provisions of the Salt Laws.   I regard this tax to be the most iniquitous of all from the poor mans standpoint.   As the Independence movement is essentially for the poorest in the land, the beginning will be made with this evil. (Gandhi) Acknowledged of this action, the viceroy could have arrested him easily but by doing so could spark an intense backlash so he only replied: [Gandhi was] contemplating a course of action which is clearly bound to involve violation of the law and danger to the public peace. As promised, on March 12, 1930, Gandhi and 78 male satyagrahis (activists of truth and resolution) started marching toward the Arabian Sea. It has been told that along his way, the roads were watered, and fresh flowers and green leaves strewn on the path; and as the satyagrahis walked, they did so to the tune of one of Gandhis favorite bhajans,  Raghupati Raghava Raja Ram, sung by the great Hindustani vocalist, Pandit Paluskar.  Each village he passed by, he convinced government officials to resign in protest and to encourage people to pledge nonviolence, therefore, more and more men joined the march. On April 5, 1930, after a 24 day-long journey, Gandhi and his followers reached the coast, he collected a chunk of salt and immediately broke the law. No sooner had Gandhi violated the law than everyone started following him, picking up salt off the coast. A month after Gandhi completed his march he was arrested for breaking the law and soon after Indias prisons were full with 60.00 0 others practicing this simple act of civil disobedience. (Hatt, (2002).  p. 33) Women Again, though women were full and active members of Gandhis community, and many were to be closely associated with him over a lengthy period of time, as he went so far to say that the women have come to look upon me as one of themselves., no women were present among the 78 people chosen to accompany him on the march. An explanation for this was that Gandhi felt women wouldnt provoke law enforcers like their male counterparts, making the officers react violently to non-violence. As salt is an important household  necessity, Gandhi strongly favoured the emancipation of women. He especially recruited women to participate in the salt tax campaigns and the boycott of foreign products.( Norvell, 1997.) Sarma (1994) had concluded that by enlisting women in his campaigns, including the salt tax campaign, anti-untouchability campaign and the peasant movement, Gandhi had gave many women a new self-confidence and dignity in the mainstream of Indian public life. Folk Hero Gandhi was portrayed as a messiah (the long-awaited savior of an entire people), a way of incorporating radical forces within the peasantry into the nonviolent resistance movement. It was told that in thousand of villages, plays were performed presenting Gandhi as the rebirth of earlier Indian nationalist leaders, or even as a demigod. The plays built support among illiterate peasants steeped in traditional Hindu culture. Similar messianic imagery appeared in popular songs and poems, and in Congress-sponsored religious pageants and celebrations.  In this way, not only a folk hero image of Gandhi was made, but also, the Congress was seen as his sacred instrument. .( Murali, (1985) Negotiations The government, represented by  Lord Edward Irwin, decided to negotiate with Gandhi. The Gandhi-Irwin Pact  was signed in March 1931. The agreement between Gandhi and Irwin was signed on March 5, 1931. Following are the salient points of this agreement: The Congress would discontinue the Civil Disobedience Movement. The Congress would participate in the Round Table Conference. The Government would withdraw all ordinances issued to curb the Congress. The Government would withdraw all prosecutions relating to offenses not involving violence. The Government would release all persons undergoing sentences of imprisonment for their activities in the civil disobedience movement. The pact shows that the British Government was anxious to bring the Congress to the conference table. The British Government agreed to free all political prisoners, in return for the discontinuation  of the civil disobedience movement. Also as a result of the pact, Gandhi was invited to attend the Round Table Conference in London as the sole representative of the Indian National Congress. Gandhi was sent by the Congress as its sole representative, but the negotiations proved to be disappointing, for the most part that various other Indian communities had been encouraged by the British to send a representative and make the claim that they were not prepared to live in an India under the domination of the Congress. Furthermore, it focused on the Indian princes and Indian minorities rather than on a transfer of power.  Ã‚  Yet never before had the British consented to negotiate directly with the Congress, and Gandhi met Irwin as his equal. In this respect, the man who most loathed Ga ndhi, Winston Churchill, understood the level of Gandhis achievement when he stated it alarming and also nauseating to see Mr. Gandhi, a seditious Middle Temple lawyer, now posing as a fakir of a type well known in the East, striding half-naked up the steps of the viceregal palace, while he is still organizing and conducting a defiant campaign of civil disobedience, to parley on equal terms with the representative of the King-Emperor.  The result was unexpected as Gandhi was again arrested, and the government tried and failed to negate his influence by completely isolating him from his followers. (Herman (20080.  pp. 375-377) World War II and Quit India. When World War II broke out in 1939, Britain turned to its colonies, including  India, for soldiers.   His attitude during the war years was difficult to define; he felt very concerned about the rise of fascism around the world, but he also had become a committed pacifist)  For one thing, he would never compromise over pacifism. War, for whatever cause, was in his view a bad thing. Though evil must be resisted, it could never be fought effectively by violence, for violence was the root of all evil. Resistance to Germany and Japan must therefore be by the same means of non-violence which he had himself used in India against the British. No doubt, he remembered the lessons of the Boer War and World War I loyalty to the colonial government during war did not result in better treatment afterwards. The crisis in the war-time relations between Mr Gandhi and the British Government came during the Cripps mission in the spring of 1942. Sir Stafford Cripps took with him proposals for establishing in India immediately after the war Dominion status of full self-government, with the right to declare independence, the minimum provision being made to render the scheme acceptable to Moslems. In March of 1942, British cabinet minister Sir Stafford Cripps offered the Indians a form of autonomy within the British Empire in exchange for military support. The Cripps offer included a plan to separate the Hindu and Muslim sections of India, which Gandhi found unacceptable. The Indian independence movement rejected the plan. That summer, Gandhi issued a call for Britain to Quit India immediately. The crucial issue was immediate independence, on which Congress insisted. This was Gandhis and the Congress Partys most ultimate upheaval aimed at securing the British exit from India. (Gandhi,1990, p.309.) The manner in which British control was to be withdrawn and a provisional Government substituted was set out along with a threat of mass civil disobedience, under Gandhis direction. This made Quit India  the most forceful movement in the history of the struggle, with mass arrests and violence on an unprecedented scale. The colonial government reacted by arresting all of the Congress leadership, including Gandhi and his wife Kasturba. As anti-colonial protests grew, the Raj government arrested and jailed hundreds of thousands of Indians. Tragically, his wife Kasturba died in February 1944 after 18 months in prison. Gandhi became seriously ill with malaria, so the British released him from prison upon realizing that the political repercussions would have been intensive, if he had also died while imprisoned and enrage the entire nation beyond control. Indian Independence and Partition In 1944, Britain pledged to grant independence to India once the war was over. Gandhi called for the Congress to reject the proposal once more, since it proposed a division of India among Hindu, Muslim, and  Sikh  states. As a rule, Gandhi was opposed to the concept of  partition  as it contradicted his vision of religious unity. (Reprinted in  The Essential Gandhi: An Anthology of His Writings on His Life, Work, and Ideas, Louis Fischer, ed., 2002 (reprint edition) pp. 106-108.) When sectarian violence rocked Indias cities in 1946, leaving more than 5,000 dead, Congress members convinced Gandhi that the only options were partition or civil war. He reluctantly agreed, and then went on a hunger strike that single-handedly stopped the violence in Delhi and Calcutta. On August 14, 1947, the  Indian Independence Act  was invoked. In border areas some 10-12 million people moved from one side to another and upwards of a half million were killed in communal riots pitting Hindus, Muslims, and Sikhs.  According to to prominent Norwegian historian,  Jens Arup Seip there perhaps could have been much more bloodshed during the partition if there hadnt been for his teachings, the efforts of his followers, and his own presence.

Environmental Impacts of Tourism in Mauritius

Environmental Impacts of Tourism in Mauritius CHAPTER ONE INTRODUCTION Tourism has become the main focus for countries mainly for Small Island developing states and has affected residents in terms of economic, socio-cultural and environmental impacts. So, there is a need to understand how local residents perceptions contribute towards tourism. The purpose of the study is mainly to provide a theoretical basis and framework for assessing host attitudes on the environmental impacts of tourism in Mauritius. Tourism and the environment are interrelated; the relationship between tourism and the environment has been universally recognized with the rapid increasing demand of tourists interacting with the natural environment. Tourism has the capacity to preserve as well as to destroy the environment. Studying the environmental impacts is a critical component of understanding how tourism affects the environment in Mauritius. An extensive literature covers the nature of the main interaction of tourist and host, characteristics of host-tourist relationship and thei r association with the environment. Researchers have been more interested towards the interaction between the tourists and the host. However, there are previous studies that have looked into the issue from tourist perspective. For achieving the purpose of the study a questionnaire was designed and a survey was done among the local residents. For the analysis part, quantitative approach was applied and the aim and objectives were in line with the majority of relevant literature. Consequently the methodology was elaborated, the sampling designs adopted, choice of instrument used, data collection follow the requirements, the limitation of the study was discussed and this leading to the conclusion and recommendation of the study. 1.1 Profile of Mauritius Mauritius is a small island in the Indian Ocean situated in the African continent. The area of Mauritius is about 2,040 sq.km. and its population is around 1.3 million. The ethnic groups consist of: Indo-Mauritians 68%, Creoles 27 %, Sino-Mauritian 3% and Franco-Mauritian 2%.Religions found in Mauritius are: Hindu 48 %, Creoles 27 %, Muslim 16.6 %, Christian 8.6% and others 2.5 %. Since 1968, Mauritius has evolved from a low-income, agriculturally based economy to a middle-income diversified economy with growing industrial, financial and tourist sectors. The economy rests on sugar, tourism, textiles and apparel and financial services and it is also expanding into information technology. Annual tourism growth has been in the range of 5 % to 6%. This remarkable growth has led to more equitable income distribution, increased life expectancy, lowered infant mortality and much improved infrastructure. Mauritius is has become is one among the most successful and competitive economies in Af rica; 2010 GDP at market prices was estimated at $9.5 billion and per capita income at $7,420, one of the highest in Africa. Moreover, Mauritius also has international relations with countries found in the west ,with India and countries of southern and eastern Africa. It is a member of the African Union (AU), World Trade Organization (WTO), the commonwealth, La Francophonie, the Southern African Development Community (SADC), the Indian Ocean Commission, the common market for Eastern and Southern Africa (COMESA) and the Indian Ocean Rim Association. 1.2 Problem Statement Tourism is a major industry and remains a valuable sector in many countries of the world. Tourism also contributes significantly to the countrys economy. Like most destinations; the development of tourism presents challenges to a countrys environment. As tourism development become more widespread, there tend to be changes in the environment (Husband Harrison, 1996), the capacity to absorb large numbers of people will be challenged (WTO, 1990) and environmental problems tend to rise. Recently, Mauritius has been facing some considerable negative environmental impacts from the tourist industry. This issue is quite debatable, because negative environmental impacts of tourism must be minimized and the aim must be towards building a green Mauritius. The challenge is therefore to maintain the long-term sustainability of tourist industry in Mauritius and subsequently derive benefits from it. Very oftten, tourism is seen as an opportunity for economic development, a tool for natural resourc e conservation and an opportunity for community development and empowerment of locals. As such, it becomes important to assess residents perceptions of the environmental impacts of tourism in Mauritius and to know whether residents support tourism development occurring or not. Understanding residents attitudes is complicated. Research shows that residents attitudes towards the environment are an indication of support for tourism development (Gursoy, 2002 Jurowski, 1997). A good understanding of the factors influencing support for development is important for residents, investors and policy makers (Gursoy Rutherford, 2004). Residents must have positive perceptions of tourism in order to sustain tourism development in a country and it is agreed that active support from the host population contributes towards sustainability of a country. 1.3 Aims and Objectives The aim of this study is to assess residents perceptions of the environmental impacts of tourism in Mauritius. Tourism impacts are very complex to model as such investigating residents perceptions is a good method to analyze the status of tourism impacts prevailing in a country and to know residents support for future tourism development. The purpose of this study is therefore, to analyze environmental impacts in Mauritius resulting from tourism activities with the objectives to understand the nature of these impacts. To meet the above goals, four specific objectives have been developed. The objectives are as follows: To investigate residents perceptions of the environmental impacts of tourism in Mauritius To find out if residents in Mauritius are aware of environmental issues To investigate the extent to which locals are involved in sustaining the environment To measure residents attitudes and responsibility towards environmental practices  Ã‚   Following these objectives two hypotheses have been put forward for testing. H1: There is a significant relationship between length of residency and positive environmental impacts of tourism H 5: There is a significant relationship between gender and environment oriented activities 1.4 Outline of dissertation Chapter 1-Introduction This chapter outlines the purpose of the research and the layout of the dissertation. The profile of our study that is Mauritius is also found in this chapter. Chapter 2-Literature Review In this chapter, the literature review consists of the various issues such as: residents perceptions towards tourism, positive and negative environmental impacts of tourism, tourism development and environmental sustainability in Mauritius. Chapter 3-Methodology This part covers the type of methodology that was used for conducting the survey and also highlights the limitation of the survey. Chapter 4-Results and Discussions This part shows the results obtained from the questionnaires that were distributed to residents in different regions. Data has been analyzed using graphical and Statistical Package for the Social Science (SPSS) Software. Chapter 5-Conclusions and Recommendations The last part identifies the possible solutions for the problems encountered with the poor involvement of locals and of the positive perceptions of residents towards environmental impacts of tourism, leading to a concluding note of the project. CHAPTER TWO LITERATURE REVIEW 2.1 Introduction The Tourism Industry is regarded as one of the most important and fastest growing industry around the world. Travel has been of great interest to people since the beginning of the civilization. Recently, it has been noted that there has been an increase in tourists arrivals, especially in small island states. According to UNWTO, tourism will continue to grow in 2011. Tourism sector has suffered from the global financial crisis in 2008 and 2009, but thanks to the improved economic conditions worldwide, international tourism has been able to recover from the decline brought in the financial crisis (United Nations, 2010). The travel and tourism industry is one of the largest and most dynamic industries in the world and this industry is expected to generate about 9% of global GDP and provide for more than 235 million jobs representing 8 % of global employment (Merco Press, 2010).The WTO has set up the long-term forecast of the assessment of the development of tourism up to the first 20 y ears of the new millennium known as the Tourism 2020 vision.UNWTOs Tourism 2020 vision predicts that international arrivals are expected to be over 1.56 billion by the year 2020. Among the worldwide arrivals in 2020, 1.2 will be within the same region and 0.4 will be long distance travellers. The top three receiving regions will be Europe with 717 million tourists, East Asia and the Pacific around 397 million and the Americas with 282 million, followed by the Africa, Middle East and South Asia (UNWTO, 2011). As such, the tourist will continue to be a flourishing industry in the coming years. Tourism has been described as the smokeless industry that can bring maximum benefit to a community as compared to other economic activities. 2.2 Tourism impacts There are many academic researchers that have been done on the impacts of tourism. Many local communities believe that tourism bring changes in social, cultural, environmental and economic positions where tourism activities have had a close connection with the local communities (Beeton, 2006; Richards Hall, 2000).It is imperative to understand and assess tourism impacts so as to ensure that sustainability is maintained in the long-term of the tourism industry (Diedrich Garcia-Buades, 2008).As such, it becomes important to understand tourism impacts towards the community. Thus, the model at figure 1 helps to illustrate tourism impacts on the community. 2.2.1 Model of Support for Tourism development In the twenty-first century, researchers on tourism believe that there are two categories of impacts which are the positive and negative impacts and they have a direct occurrence on the host community as a result of tourism development (Fredline and Faulkner, 2000; Upchurch and Teivane, 2000). For example, as Ryan (1991) states that the greatest impacts of tourism will occur when there is a greater gap between the culture and income level of both host and tourist. Locals perceptions towards the tourism impacts can vary significantly. According to Sharma (2004), if residents have more positive attititudes towards tourism impacts, tourism development will be more successful in a community. If residents benefit from tourism development they support additional tourism planning and development in a community. Gursoy Rutherford (2004) outlines that tourism developers need to consider the perceptions and attitudes of residents before investing in scarce resources. In addition, understanding of residents perceptions towards tourism impacts can also help in identifying the types of tourism which have the potential for building community capacity (Moscardo, 2008, p.86). So, there exist different types of tourism impacts which have been discussed in details. 2.2.1 Economic impacts In the beginning, tourism was encouraged because of its economic impacts. It is highly accepted that tourism provides economic benefits to the community..Economic impacts are easier to research in a local community because it is small and generally it is more accessible. Moreover, tourism bring positive benefits on local economies and creates a visible impact on a countrys national GDP growth which can be an essential component for community development and poverty reduction. (Ashe, 2005). For instance, tourism creates employment for locals, investment opportunities, business opportunities, tax revenues for government and it also help small and medium enterprises for countries, regions and communities to expand (Ryan, 1998; Choi Sirakaya, 2005; Dyer, 2007) but on the other hand tourism can have negative economic impacts on the society such as: too much dependency on foreign capital, inflation , leakages and a low education trap for locals (Giannoni Maupertus, 2007). Yet, more impor tant is the benefits spread to the residents of local communities (Scheyvens, 2001). 2.2.2 Social and cultural impacts According to (Law, 1993) social and cultural impacts refer to changes to residents everyday experiences as well as to their values, way of life and intellectual and artistic products such as: arts, artifacts, customs, rituals and architecture. Social and cultural impacts are strongly interrelated and not limited only to the host area population (Glasson, 1995, p.34).In many destinations, the nature and traditional meanings of culture may be substantially changed when culture is redefined as market share (Earrington and Gewertz, 1996). Because of this, a host community may face cultural problems of the commercialization of culture, religion and the arts together with the misuse of indigeneous culture as attractions and be forced to adopt cultural habits of the tourists, such as their language, dress and manner to satisfy visitors (Cohen, 1979).Another downside of tourism development is seen in many parts of the world where tourism developments threaten the displacement of local people . On the other hand, (Glasson, 1992) argues that along with the downside of development, there are cultural benefits and intercultural communication between hosts and visitors that increase good understanding between them and without tourists, local culture and tradition may have been lost completely, as there is no market for traditional products. 2.2.3 Environmental impacts Environmental impacts occur as a result of tourism development in many regions of the world as communities struggle to find an optimal balance between optimal and conservation. Recently, it has been found that tourism activities are highly dependent on the environment. Research has shown the impacts that tourism has on natural resources (Green, Hunter and Moore, 1990).Most of the researchers have been conducted on natural or semi-natural areas, with very little research done on urban settings (Green, 1990).Specific sites have been examined such as Alpine areas (Goodman, 1989; Rodriguez, 1987), islands (Wilkinson, 1989), coastal areas (Martinez-Taberner, Moya and Forteza, 1990). In addition, most research has been focused around the negative impacts that tourism has on natural resources after the damage has taken place. As such, tourism is always blamed to be responsible for resource degradation (Farell and McLellan, 1987). Broader perspectives of the environmental impacts of tourism are discussed in the next paragraph. 2.3 The Environmental Impacts of Tourism â€Å"The environment is probably one of the most important contributors to the desirability and attractiveness of a destination. Scenic sites, amenable climates and unique landscape features have an important influence in tourism development and the spatial distribution of tourism movement.† (Coccossis and Nijkamp, 1995, p.4) Tourism and the environment are interrelated as tourism is dependent on natural resources to survive. There are studies that have identified both the positive and negative environmental impacts of tourism (Burns Holden, 1995; Puckzo Ratz, 2000). Some of negative and positive impacts of tourism on the environment are illustrated in table 2.3. Table 2.3.1 Balance sheet of environmental impacts of tourism For the negative impacts of tourism, Puckzo and Ratz (2000) observed that tourism development that are not well-planned often leads to increased stress on destinations and in negative changes in the destinations physical and socio cultural attributes. According to Wood (1991), it is possible to identify broad categories of impacts that may affect all destinations. Therefore, it is important to elaborate on the positive and negative impacts of the environment. The negative environmental impacts of tourism can be as follows: 2.3.1 Water Pollution Water pollution is believed to be one of the environmental impacts caused by tourism. It can affect surfaces such as rivers, lakes and oceans. Chemical and oils spills from boats can cause devastating water pollution that kills water birds, shellfish and other wildlife. Tourists can also contribute to the degradation of the marine life also through:snorkelling,scuba diving and sport fishing can threaten fisheries and other marine resources. For example, tourism is known to have contributed to inappropriate development around Lake Tahoe in the United States (Iverson, Sheppard Strain, 1993) and at Pattaya in Thailand (Mieczkowski, 1995); oil pollution in water at King George island (Harris, 1991). 2.3.2 Waste Disposal Apart from the consumption of large amounts of natural resources, the tourism industry also produces considerable waste and pollution. In fact, disposal of liquid and solid waste generated by the tourism industry has posed a problem for many developing countries and some countries are incapable of treating these waste materials. This has led to reducing the availability of natural resources such as fresh water. For example, in Kerala state the tourist industry collapses after two decades of fast growth because there was inadequate disposal of solid waste. Tourists also contribute to land pollution from solid waste and the contamination of marine waters and coastal areas from pollution generated by marinas, hotels and cruise ships. For example: the cruise ships in the Caribbean Sea alone produced more than 70,000 tons of liquid and solid waste a year during the mid-1990s (UN,1999).the cruise sector around the world are facing this problem. In fact, the expansion of the cruise sector e nsures that the environment is protected across the world oceans and between the worlds tourist destinations (Johnson, 2002). 2.3.3 Coastal area degradation Tourism has already had adverse effects on coastal areas, especially in small islands developing states. Beaches are destroyed by sand quarrying and are normally not being replenished because of the destruction of coral reefs by waste disposal and pollution. Erosion occurs because of tourism facilities and infrastructures built too close to beach destruction and coastal degradation. Destruction to coastal areas is the removal of the mangrove forests which act as a home for birds and other animal which act as a barrier against damage to sea. Marine life can be disturbed by intensive use of thrill craft, boat tours and boat anchors. Anchor damage is regarded as one of the danger to coral reefs in the Carribean Sea as there are a growing number of both small boats and large cruise ships in the region (Michael Hall, 2001). 2.3.4 Climate Change External environmental shocks could be threatened to tourism, especially climate change such as: global warming and sea-level rise. Rises in sea level could threaten tourism activities particularly in coastal regions and small islands. Global warming is expected to change climate temperature and provoke climate events such as: tropical windstorms, coastal flooding and storms that may affect tourist activities in a destination (UN, 2000). 2.3.5 Land Degradation and littering Land resources include minerals, fossil fuels, fertile soil, forests, wetland and wildlife. Pressures on natural resources have been increased due to intensive tourism development. Tourism can lead to the clearance of native vegetation for the development of new facilities and infrastructure; demand for fuel wood will be increased and even forest fires. Fragile areas such as: rain forests, wetlands and mangroves are threatened by tourism activities. Littering cause by tourists degrade the physical appearance of the environment. For example: tourists on expeditions leave behind their garbage and belongings. Such practices by tourists degrade the environment and some areas have few disposal facilities. 2.3.6 Damage to ecosystems The delicate ecosystems of most small islands are damaged by tourism activities, because they rely heavily on tourism. Tourism activities which are not properly controlled can also cause severe disruption of wildlife habitats and increased pressure on endangered species. For example, in Africas national parks tourists vehicles approach wild animals and very often distract them from hunting and breeding, (Masny, 2001). Trampling occurs by tourists, they use the same trail and trample the soil, causing damage which lead to loss of biodiversity and other impacts. Habitat loss, fragmentation and erosion in Nepal (Croall, 1995); destruction of wildlife at Zakynthos in Greece (Prunier, Sweeney Green, 1993); disturbance of animals and loss of area for production in Kenya (Sindiga Kannunah, 1999). 2.3.7 Air pollution Tourists contribute towards air pollution. Transport by air, road and rail are continuously increasing. Moreover, polluted air and water, dust, fumes from traffic congestion also degrade the quality and natural beauty of tourist destination (Williams, 1998, p.2) .Air pollution is the result of emissions from vehicles. Although, tourism is not so concerned for the overall emissions problems, recent issues such as: ozone destruction, greenhouse effect and global warming make tourism related to air pollution (Wheatcroft, 1991).But tourism is responsible for a large share of emissions, it accounts for more than 60% of air travel. 2.3.8 Noise pollution and visual pollution It is a fact that noise pollution from airplanes, cars, buses, discotheques and recreational vehicles are becoming an ever growing problem for modern life. Noise pollution cause disturbance and annoyance to the lives of people, stress for humans and it also causes distress to wildlife in sensitive areas. For example, noise generated by vehicles of tourists can cause animals to change their natural activity patterns .There is a lack of planning that fails to integrate tourism structures. Large resorts may clash with indigenous design. Building and structures; poorly designed do not comply with local building control and cause negative impacts on the picturesque scenery (Williams, 1998, p.2). These may include violations congestion of buildings and structures that are not harmonious with the natural landscape. 2.4 Preservation and conservation On the other side, tourism also contributes positively towards the environment. Tourism is regarded as the catalyst for preserving natural areas. Doswell (1997) argues that tourism lays emphasis to conserve and protect the environment. Tourism also draws attention to subjects regarding biodiversity, natural resources,endangered species and human impacts on the environment. Tourism is also used as a means to preserve natural areas rather than to develop them for alternative uses such as: agriculture, forestry and mining (Master, 1998). Mathieson and Wall (1982) further argued that tourism has fostered the protection of many species since they serve as major attractions. For example, in Ghana tourism has helped in maintaining the natural reserves.. In this way, natural areas become valuable and this can lead to creation of national parks and wildlife parks. National parks in East Africa were developped almost exclusively because they attract large number of international tourists .For example, in Hawaii, new laws and regulations have been set to preserve the rainforest and to protect native species. 2.4.1 Improvement of infrastructure The government is encouraged to invest more in infrastructure and recreational facilities when there are large number of tourists coming to a destination. As such, there is an improvement on road system, sewage disposal, and telecommunications among others which tourists use. Tourism can also act as a medium for improving the environment, according to Youell (1998) revenue received from park-entrance fees can be used to pay for protecting and managing sensitive areas. On the hand, in some places government collect money from tourists in indirect ways. For example: revenue obtained from recreation of equipment, license fees   obtained from hunting and fishing can help the government to fund and manage natural resources and finance infrastructure. As such the community will be able to benefit from facilities such as: attractive places, signage, lighting, litter bins and renovation of parks. 2.4.2 Creating environmental awareness People of the community become more environmental conscious of the problems prevailing in the environment. Tourism makes people becomes more environmental conscious. As such, peoples behavior towards the environment will change. Ross Wall (1999) suggested, tourism has the potential to contribute to both conservation and development and it involves the creation of positive synergetic relationships among tourism, biodiversity, and local people through the application of appropriate management strategies. 2.5 Residents perceptions towards tourism Sustainable tourism development can be achieved normally when all stakeholders are involved in tourism development process (Bryd, 2007). Sustainable tourism believes that the community is the focal point of tourism and planning process (Choi and Sirakaya, 2005).In addition, investigating the residents perceptions towards tourism is important because it influences their behaviour towards tourism (Andriotis and Vaughan, 2003). Studies show that the perceptions of residents towards tourism differ from resident to resident. Sustainable tourism development largely depends on the hosts acceptability of tourists and tourism-related programs, offerings and activities by locals (Musa, Hall, and Higham 2004). The active support of the local population is required for tourism development to occur in a community. One indicator that affects tourism development in a destination is the host attitude (Lepp, 2007). In a destination area, the attitudes of the tourists and residents are taken into acco unt. Another factor that is likely to influence the negative and positive impacts of tourists destination is residents attachment to community. Some researchers, Canan and Hennessy (1989) states that the longer the residents live in a community, the more negative they are towards tourism development. The lengths of residency of locals have a direct impact on tourism development. Theories such as the attribution theory (Pearce, 1989); dependency theory (Preister, 2008), the social representation theory (Andriotis Vaughan, 2003), Butlers (1980) tourist area life cycle, Doxeys Irridex model (1970), the intrinsic and extrinsic framework (Faulkner Tideswell, 1997) and the social exchange theory (SET) (Ap, 1982) have been developed   in an attempt to better understand the host perceptions towards tourism. However, it is the SET that have received the greatest attention by scholars attempting to study residents attitudes towards tourism and their support towards tourism development (Gursoy Rutherford, 2004). 2.5.1Social Exchange Theory In a tourism context, social exchange theory would mean an exchange of resources between the tourists and the host population where each of them supply each other with valued resources (Ap, 1990).SET implies that residents who gain benefits from the tourism industry are likely to perceive the industry as positive and thus support tourist industry, while those who perceive themselves incurring costs because of tourism would display negative attitudes towards tourism thereby opposing such development. Social exchange theory firmly believes that a need exists to measure the level of active participation of residents in the planning and development process associated with tourism development (Wang Pister, 2008). But, the theory has been criticized by stating that humans are isolated individuals and they respond like computer machines (Pearce, 1996). Furthermore, this theory needs to be further tested due to the complex nature of residents both in isolation and as collective individuals (Zhang, 2006). So, to have a better idea of resident attitude it is important to look at the intrinsic and extrinsic model. 2.5.2 Factors affecting residents attitudes towards tourists 2.5.2 Intrinsic and Extrinsic Model The factors that affect residents attitudes towards tourism are intrinsic and extrinsic variables (Faulkner Tideswell, 1997).The intrinsic variables refer to â€Å"the characteristics of the host community that affect the impacts of tourism with the host community† (Faulkner Tideswell, 1997, p.6) and includes factors such as: employment, length of residence, proximity to tourist zones and involvement within the tourism industry. Length of residency affect tourism development in a community, native born of the community have been found to have more negative perception of tourism development because they are attached to that place (Madrigal, 1995). On the other hand, Bisle and Hoy (1980) found a positive relationship between distance of residence from the tourist zone and perceptions. As regards to community attachment, studies showed that the longer a host has been a resident in the area; as such they become less attached to tourism (Weaver, 2001). Residents who are dependent and involved in the tourism sector are more likely to have positive attitudes towards tourism (Lindberg, 1 Environmental Impacts of Tourism in Mauritius Environmental Impacts of Tourism in Mauritius CHAPTER ONE INTRODUCTION Tourism has become the main focus for countries mainly for Small Island developing states and has affected residents in terms of economic, socio-cultural and environmental impacts. So, there is a need to understand how local residents perceptions contribute towards tourism. The purpose of the study is mainly to provide a theoretical basis and framework for assessing host attitudes on the environmental impacts of tourism in Mauritius. Tourism and the environment are interrelated; the relationship between tourism and the environment has been universally recognized with the rapid increasing demand of tourists interacting with the natural environment. Tourism has the capacity to preserve as well as to destroy the environment. Studying the environmental impacts is a critical component of understanding how tourism affects the environment in Mauritius. An extensive literature covers the nature of the main interaction of tourist and host, characteristics of host-tourist relationship and thei r association with the environment. Researchers have been more interested towards the interaction between the tourists and the host. However, there are previous studies that have looked into the issue from tourist perspective. For achieving the purpose of the study a questionnaire was designed and a survey was done among the local residents. For the analysis part, quantitative approach was applied and the aim and objectives were in line with the majority of relevant literature. Consequently the methodology was elaborated, the sampling designs adopted, choice of instrument used, data collection follow the requirements, the limitation of the study was discussed and this leading to the conclusion and recommendation of the study. 1.1 Profile of Mauritius Mauritius is a small island in the Indian Ocean situated in the African continent. The area of Mauritius is about 2,040 sq.km. and its population is around 1.3 million. The ethnic groups consist of: Indo-Mauritians 68%, Creoles 27 %, Sino-Mauritian 3% and Franco-Mauritian 2%.Religions found in Mauritius are: Hindu 48 %, Creoles 27 %, Muslim 16.6 %, Christian 8.6% and others 2.5 %. Since 1968, Mauritius has evolved from a low-income, agriculturally based economy to a middle-income diversified economy with growing industrial, financial and tourist sectors. The economy rests on sugar, tourism, textiles and apparel and financial services and it is also expanding into information technology. Annual tourism growth has been in the range of 5 % to 6%. This remarkable growth has led to more equitable income distribution, increased life expectancy, lowered infant mortality and much improved infrastructure. Mauritius is has become is one among the most successful and competitive economies in Af rica; 2010 GDP at market prices was estimated at $9.5 billion and per capita income at $7,420, one of the highest in Africa. Moreover, Mauritius also has international relations with countries found in the west ,with India and countries of southern and eastern Africa. It is a member of the African Union (AU), World Trade Organization (WTO), the commonwealth, La Francophonie, the Southern African Development Community (SADC), the Indian Ocean Commission, the common market for Eastern and Southern Africa (COMESA) and the Indian Ocean Rim Association. 1.2 Problem Statement Tourism is a major industry and remains a valuable sector in many countries of the world. Tourism also contributes significantly to the countrys economy. Like most destinations; the development of tourism presents challenges to a countrys environment. As tourism development become more widespread, there tend to be changes in the environment (Husband Harrison, 1996), the capacity to absorb large numbers of people will be challenged (WTO, 1990) and environmental problems tend to rise. Recently, Mauritius has been facing some considerable negative environmental impacts from the tourist industry. This issue is quite debatable, because negative environmental impacts of tourism must be minimized and the aim must be towards building a green Mauritius. The challenge is therefore to maintain the long-term sustainability of tourist industry in Mauritius and subsequently derive benefits from it. Very oftten, tourism is seen as an opportunity for economic development, a tool for natural resourc e conservation and an opportunity for community development and empowerment of locals. As such, it becomes important to assess residents perceptions of the environmental impacts of tourism in Mauritius and to know whether residents support tourism development occurring or not. Understanding residents attitudes is complicated. Research shows that residents attitudes towards the environment are an indication of support for tourism development (Gursoy, 2002 Jurowski, 1997). A good understanding of the factors influencing support for development is important for residents, investors and policy makers (Gursoy Rutherford, 2004). Residents must have positive perceptions of tourism in order to sustain tourism development in a country and it is agreed that active support from the host population contributes towards sustainability of a country. 1.3 Aims and Objectives The aim of this study is to assess residents perceptions of the environmental impacts of tourism in Mauritius. Tourism impacts are very complex to model as such investigating residents perceptions is a good method to analyze the status of tourism impacts prevailing in a country and to know residents support for future tourism development. The purpose of this study is therefore, to analyze environmental impacts in Mauritius resulting from tourism activities with the objectives to understand the nature of these impacts. To meet the above goals, four specific objectives have been developed. The objectives are as follows: To investigate residents perceptions of the environmental impacts of tourism in Mauritius To find out if residents in Mauritius are aware of environmental issues To investigate the extent to which locals are involved in sustaining the environment To measure residents attitudes and responsibility towards environmental practices  Ã‚   Following these objectives two hypotheses have been put forward for testing. H1: There is a significant relationship between length of residency and positive environmental impacts of tourism H 5: There is a significant relationship between gender and environment oriented activities 1.4 Outline of dissertation Chapter 1-Introduction This chapter outlines the purpose of the research and the layout of the dissertation. The profile of our study that is Mauritius is also found in this chapter. Chapter 2-Literature Review In this chapter, the literature review consists of the various issues such as: residents perceptions towards tourism, positive and negative environmental impacts of tourism, tourism development and environmental sustainability in Mauritius. Chapter 3-Methodology This part covers the type of methodology that was used for conducting the survey and also highlights the limitation of the survey. Chapter 4-Results and Discussions This part shows the results obtained from the questionnaires that were distributed to residents in different regions. Data has been analyzed using graphical and Statistical Package for the Social Science (SPSS) Software. Chapter 5-Conclusions and Recommendations The last part identifies the possible solutions for the problems encountered with the poor involvement of locals and of the positive perceptions of residents towards environmental impacts of tourism, leading to a concluding note of the project. CHAPTER TWO LITERATURE REVIEW 2.1 Introduction The Tourism Industry is regarded as one of the most important and fastest growing industry around the world. Travel has been of great interest to people since the beginning of the civilization. Recently, it has been noted that there has been an increase in tourists arrivals, especially in small island states. According to UNWTO, tourism will continue to grow in 2011. Tourism sector has suffered from the global financial crisis in 2008 and 2009, but thanks to the improved economic conditions worldwide, international tourism has been able to recover from the decline brought in the financial crisis (United Nations, 2010). The travel and tourism industry is one of the largest and most dynamic industries in the world and this industry is expected to generate about 9% of global GDP and provide for more than 235 million jobs representing 8 % of global employment (Merco Press, 2010).The WTO has set up the long-term forecast of the assessment of the development of tourism up to the first 20 y ears of the new millennium known as the Tourism 2020 vision.UNWTOs Tourism 2020 vision predicts that international arrivals are expected to be over 1.56 billion by the year 2020. Among the worldwide arrivals in 2020, 1.2 will be within the same region and 0.4 will be long distance travellers. The top three receiving regions will be Europe with 717 million tourists, East Asia and the Pacific around 397 million and the Americas with 282 million, followed by the Africa, Middle East and South Asia (UNWTO, 2011). As such, the tourist will continue to be a flourishing industry in the coming years. Tourism has been described as the smokeless industry that can bring maximum benefit to a community as compared to other economic activities. 2.2 Tourism impacts There are many academic researchers that have been done on the impacts of tourism. Many local communities believe that tourism bring changes in social, cultural, environmental and economic positions where tourism activities have had a close connection with the local communities (Beeton, 2006; Richards Hall, 2000).It is imperative to understand and assess tourism impacts so as to ensure that sustainability is maintained in the long-term of the tourism industry (Diedrich Garcia-Buades, 2008).As such, it becomes important to understand tourism impacts towards the community. Thus, the model at figure 1 helps to illustrate tourism impacts on the community. 2.2.1 Model of Support for Tourism development In the twenty-first century, researchers on tourism believe that there are two categories of impacts which are the positive and negative impacts and they have a direct occurrence on the host community as a result of tourism development (Fredline and Faulkner, 2000; Upchurch and Teivane, 2000). For example, as Ryan (1991) states that the greatest impacts of tourism will occur when there is a greater gap between the culture and income level of both host and tourist. Locals perceptions towards the tourism impacts can vary significantly. According to Sharma (2004), if residents have more positive attititudes towards tourism impacts, tourism development will be more successful in a community. If residents benefit from tourism development they support additional tourism planning and development in a community. Gursoy Rutherford (2004) outlines that tourism developers need to consider the perceptions and attitudes of residents before investing in scarce resources. In addition, understanding of residents perceptions towards tourism impacts can also help in identifying the types of tourism which have the potential for building community capacity (Moscardo, 2008, p.86). So, there exist different types of tourism impacts which have been discussed in details. 2.2.1 Economic impacts In the beginning, tourism was encouraged because of its economic impacts. It is highly accepted that tourism provides economic benefits to the community..Economic impacts are easier to research in a local community because it is small and generally it is more accessible. Moreover, tourism bring positive benefits on local economies and creates a visible impact on a countrys national GDP growth which can be an essential component for community development and poverty reduction. (Ashe, 2005). For instance, tourism creates employment for locals, investment opportunities, business opportunities, tax revenues for government and it also help small and medium enterprises for countries, regions and communities to expand (Ryan, 1998; Choi Sirakaya, 2005; Dyer, 2007) but on the other hand tourism can have negative economic impacts on the society such as: too much dependency on foreign capital, inflation , leakages and a low education trap for locals (Giannoni Maupertus, 2007). Yet, more impor tant is the benefits spread to the residents of local communities (Scheyvens, 2001). 2.2.2 Social and cultural impacts According to (Law, 1993) social and cultural impacts refer to changes to residents everyday experiences as well as to their values, way of life and intellectual and artistic products such as: arts, artifacts, customs, rituals and architecture. Social and cultural impacts are strongly interrelated and not limited only to the host area population (Glasson, 1995, p.34).In many destinations, the nature and traditional meanings of culture may be substantially changed when culture is redefined as market share (Earrington and Gewertz, 1996). Because of this, a host community may face cultural problems of the commercialization of culture, religion and the arts together with the misuse of indigeneous culture as attractions and be forced to adopt cultural habits of the tourists, such as their language, dress and manner to satisfy visitors (Cohen, 1979).Another downside of tourism development is seen in many parts of the world where tourism developments threaten the displacement of local people . On the other hand, (Glasson, 1992) argues that along with the downside of development, there are cultural benefits and intercultural communication between hosts and visitors that increase good understanding between them and without tourists, local culture and tradition may have been lost completely, as there is no market for traditional products. 2.2.3 Environmental impacts Environmental impacts occur as a result of tourism development in many regions of the world as communities struggle to find an optimal balance between optimal and conservation. Recently, it has been found that tourism activities are highly dependent on the environment. Research has shown the impacts that tourism has on natural resources (Green, Hunter and Moore, 1990).Most of the researchers have been conducted on natural or semi-natural areas, with very little research done on urban settings (Green, 1990).Specific sites have been examined such as Alpine areas (Goodman, 1989; Rodriguez, 1987), islands (Wilkinson, 1989), coastal areas (Martinez-Taberner, Moya and Forteza, 1990). In addition, most research has been focused around the negative impacts that tourism has on natural resources after the damage has taken place. As such, tourism is always blamed to be responsible for resource degradation (Farell and McLellan, 1987). Broader perspectives of the environmental impacts of tourism are discussed in the next paragraph. 2.3 The Environmental Impacts of Tourism â€Å"The environment is probably one of the most important contributors to the desirability and attractiveness of a destination. Scenic sites, amenable climates and unique landscape features have an important influence in tourism development and the spatial distribution of tourism movement.† (Coccossis and Nijkamp, 1995, p.4) Tourism and the environment are interrelated as tourism is dependent on natural resources to survive. There are studies that have identified both the positive and negative environmental impacts of tourism (Burns Holden, 1995; Puckzo Ratz, 2000). Some of negative and positive impacts of tourism on the environment are illustrated in table 2.3. Table 2.3.1 Balance sheet of environmental impacts of tourism For the negative impacts of tourism, Puckzo and Ratz (2000) observed that tourism development that are not well-planned often leads to increased stress on destinations and in negative changes in the destinations physical and socio cultural attributes. According to Wood (1991), it is possible to identify broad categories of impacts that may affect all destinations. Therefore, it is important to elaborate on the positive and negative impacts of the environment. The negative environmental impacts of tourism can be as follows: 2.3.1 Water Pollution Water pollution is believed to be one of the environmental impacts caused by tourism. It can affect surfaces such as rivers, lakes and oceans. Chemical and oils spills from boats can cause devastating water pollution that kills water birds, shellfish and other wildlife. Tourists can also contribute to the degradation of the marine life also through:snorkelling,scuba diving and sport fishing can threaten fisheries and other marine resources. For example, tourism is known to have contributed to inappropriate development around Lake Tahoe in the United States (Iverson, Sheppard Strain, 1993) and at Pattaya in Thailand (Mieczkowski, 1995); oil pollution in water at King George island (Harris, 1991). 2.3.2 Waste Disposal Apart from the consumption of large amounts of natural resources, the tourism industry also produces considerable waste and pollution. In fact, disposal of liquid and solid waste generated by the tourism industry has posed a problem for many developing countries and some countries are incapable of treating these waste materials. This has led to reducing the availability of natural resources such as fresh water. For example, in Kerala state the tourist industry collapses after two decades of fast growth because there was inadequate disposal of solid waste. Tourists also contribute to land pollution from solid waste and the contamination of marine waters and coastal areas from pollution generated by marinas, hotels and cruise ships. For example: the cruise ships in the Caribbean Sea alone produced more than 70,000 tons of liquid and solid waste a year during the mid-1990s (UN,1999).the cruise sector around the world are facing this problem. In fact, the expansion of the cruise sector e nsures that the environment is protected across the world oceans and between the worlds tourist destinations (Johnson, 2002). 2.3.3 Coastal area degradation Tourism has already had adverse effects on coastal areas, especially in small islands developing states. Beaches are destroyed by sand quarrying and are normally not being replenished because of the destruction of coral reefs by waste disposal and pollution. Erosion occurs because of tourism facilities and infrastructures built too close to beach destruction and coastal degradation. Destruction to coastal areas is the removal of the mangrove forests which act as a home for birds and other animal which act as a barrier against damage to sea. Marine life can be disturbed by intensive use of thrill craft, boat tours and boat anchors. Anchor damage is regarded as one of the danger to coral reefs in the Carribean Sea as there are a growing number of both small boats and large cruise ships in the region (Michael Hall, 2001). 2.3.4 Climate Change External environmental shocks could be threatened to tourism, especially climate change such as: global warming and sea-level rise. Rises in sea level could threaten tourism activities particularly in coastal regions and small islands. Global warming is expected to change climate temperature and provoke climate events such as: tropical windstorms, coastal flooding and storms that may affect tourist activities in a destination (UN, 2000). 2.3.5 Land Degradation and littering Land resources include minerals, fossil fuels, fertile soil, forests, wetland and wildlife. Pressures on natural resources have been increased due to intensive tourism development. Tourism can lead to the clearance of native vegetation for the development of new facilities and infrastructure; demand for fuel wood will be increased and even forest fires. Fragile areas such as: rain forests, wetlands and mangroves are threatened by tourism activities. Littering cause by tourists degrade the physical appearance of the environment. For example: tourists on expeditions leave behind their garbage and belongings. Such practices by tourists degrade the environment and some areas have few disposal facilities. 2.3.6 Damage to ecosystems The delicate ecosystems of most small islands are damaged by tourism activities, because they rely heavily on tourism. Tourism activities which are not properly controlled can also cause severe disruption of wildlife habitats and increased pressure on endangered species. For example, in Africas national parks tourists vehicles approach wild animals and very often distract them from hunting and breeding, (Masny, 2001). Trampling occurs by tourists, they use the same trail and trample the soil, causing damage which lead to loss of biodiversity and other impacts. Habitat loss, fragmentation and erosion in Nepal (Croall, 1995); destruction of wildlife at Zakynthos in Greece (Prunier, Sweeney Green, 1993); disturbance of animals and loss of area for production in Kenya (Sindiga Kannunah, 1999). 2.3.7 Air pollution Tourists contribute towards air pollution. Transport by air, road and rail are continuously increasing. Moreover, polluted air and water, dust, fumes from traffic congestion also degrade the quality and natural beauty of tourist destination (Williams, 1998, p.2) .Air pollution is the result of emissions from vehicles. Although, tourism is not so concerned for the overall emissions problems, recent issues such as: ozone destruction, greenhouse effect and global warming make tourism related to air pollution (Wheatcroft, 1991).But tourism is responsible for a large share of emissions, it accounts for more than 60% of air travel. 2.3.8 Noise pollution and visual pollution It is a fact that noise pollution from airplanes, cars, buses, discotheques and recreational vehicles are becoming an ever growing problem for modern life. Noise pollution cause disturbance and annoyance to the lives of people, stress for humans and it also causes distress to wildlife in sensitive areas. For example, noise generated by vehicles of tourists can cause animals to change their natural activity patterns .There is a lack of planning that fails to integrate tourism structures. Large resorts may clash with indigenous design. Building and structures; poorly designed do not comply with local building control and cause negative impacts on the picturesque scenery (Williams, 1998, p.2). These may include violations congestion of buildings and structures that are not harmonious with the natural landscape. 2.4 Preservation and conservation On the other side, tourism also contributes positively towards the environment. Tourism is regarded as the catalyst for preserving natural areas. Doswell (1997) argues that tourism lays emphasis to conserve and protect the environment. Tourism also draws attention to subjects regarding biodiversity, natural resources,endangered species and human impacts on the environment. Tourism is also used as a means to preserve natural areas rather than to develop them for alternative uses such as: agriculture, forestry and mining (Master, 1998). Mathieson and Wall (1982) further argued that tourism has fostered the protection of many species since they serve as major attractions. For example, in Ghana tourism has helped in maintaining the natural reserves.. In this way, natural areas become valuable and this can lead to creation of national parks and wildlife parks. National parks in East Africa were developped almost exclusively because they attract large number of international tourists .For example, in Hawaii, new laws and regulations have been set to preserve the rainforest and to protect native species. 2.4.1 Improvement of infrastructure The government is encouraged to invest more in infrastructure and recreational facilities when there are large number of tourists coming to a destination. As such, there is an improvement on road system, sewage disposal, and telecommunications among others which tourists use. Tourism can also act as a medium for improving the environment, according to Youell (1998) revenue received from park-entrance fees can be used to pay for protecting and managing sensitive areas. On the hand, in some places government collect money from tourists in indirect ways. For example: revenue obtained from recreation of equipment, license fees   obtained from hunting and fishing can help the government to fund and manage natural resources and finance infrastructure. As such the community will be able to benefit from facilities such as: attractive places, signage, lighting, litter bins and renovation of parks. 2.4.2 Creating environmental awareness People of the community become more environmental conscious of the problems prevailing in the environment. Tourism makes people becomes more environmental conscious. As such, peoples behavior towards the environment will change. Ross Wall (1999) suggested, tourism has the potential to contribute to both conservation and development and it involves the creation of positive synergetic relationships among tourism, biodiversity, and local people through the application of appropriate management strategies. 2.5 Residents perceptions towards tourism Sustainable tourism development can be achieved normally when all stakeholders are involved in tourism development process (Bryd, 2007). Sustainable tourism believes that the community is the focal point of tourism and planning process (Choi and Sirakaya, 2005).In addition, investigating the residents perceptions towards tourism is important because it influences their behaviour towards tourism (Andriotis and Vaughan, 2003). Studies show that the perceptions of residents towards tourism differ from resident to resident. Sustainable tourism development largely depends on the hosts acceptability of tourists and tourism-related programs, offerings and activities by locals (Musa, Hall, and Higham 2004). The active support of the local population is required for tourism development to occur in a community. One indicator that affects tourism development in a destination is the host attitude (Lepp, 2007). In a destination area, the attitudes of the tourists and residents are taken into acco unt. Another factor that is likely to influence the negative and positive impacts of tourists destination is residents attachment to community. Some researchers, Canan and Hennessy (1989) states that the longer the residents live in a community, the more negative they are towards tourism development. The lengths of residency of locals have a direct impact on tourism development. Theories such as the attribution theory (Pearce, 1989); dependency theory (Preister, 2008), the social representation theory (Andriotis Vaughan, 2003), Butlers (1980) tourist area life cycle, Doxeys Irridex model (1970), the intrinsic and extrinsic framework (Faulkner Tideswell, 1997) and the social exchange theory (SET) (Ap, 1982) have been developed   in an attempt to better understand the host perceptions towards tourism. However, it is the SET that have received the greatest attention by scholars attempting to study residents attitudes towards tourism and their support towards tourism development (Gursoy Rutherford, 2004). 2.5.1Social Exchange Theory In a tourism context, social exchange theory would mean an exchange of resources between the tourists and the host population where each of them supply each other with valued resources (Ap, 1990).SET implies that residents who gain benefits from the tourism industry are likely to perceive the industry as positive and thus support tourist industry, while those who perceive themselves incurring costs because of tourism would display negative attitudes towards tourism thereby opposing such development. Social exchange theory firmly believes that a need exists to measure the level of active participation of residents in the planning and development process associated with tourism development (Wang Pister, 2008). But, the theory has been criticized by stating that humans are isolated individuals and they respond like computer machines (Pearce, 1996). Furthermore, this theory needs to be further tested due to the complex nature of residents both in isolation and as collective individuals (Zhang, 2006). So, to have a better idea of resident attitude it is important to look at the intrinsic and extrinsic model. 2.5.2 Factors affecting residents attitudes towards tourists 2.5.2 Intrinsic and Extrinsic Model The factors that affect residents attitudes towards tourism are intrinsic and extrinsic variables (Faulkner Tideswell, 1997).The intrinsic variables refer to â€Å"the characteristics of the host community that affect the impacts of tourism with the host community† (Faulkner Tideswell, 1997, p.6) and includes factors such as: employment, length of residence, proximity to tourist zones and involvement within the tourism industry. Length of residency affect tourism development in a community, native born of the community have been found to have more negative perception of tourism development because they are attached to that place (Madrigal, 1995). On the other hand, Bisle and Hoy (1980) found a positive relationship between distance of residence from the tourist zone and perceptions. As regards to community attachment, studies showed that the longer a host has been a resident in the area; as such they become less attached to tourism (Weaver, 2001). Residents who are dependent and involved in the tourism sector are more likely to have positive attitudes towards tourism (Lindberg, 1